We’ll explore how to apply systems thinking concepts, from identifying a document's real purpose to designing it for clarity, efficiency, and long-term usability. Through practical strategies and examples, you’ll learn how to start documentation projects with clear intent and stakeholder alignment, use lean practices to strip away the waste, and maintain documents over time so they remain current, accurate, and trusted.
Whether you’re writing user stories, technical guides, or project reports, you’ll walk away with a roadmap to create “lean and mean” documents—succinct, effective, and sustainable.
Join us for this free event. The event starts at 5:30pm PST, but the Zoom Room will open at 5:00pm for networking.

About Pamela Paterson
Pamela Paterson, MS, CBAP, PMP, is a speaker, best-selling author, and senior tech consultant specializing in business systems analysis and project management. With a strong background in systems engineering and experience working with over 100 organizations, Pamela has delivered workshops, webinars, and presentations worldwide and authored 10 books, including two international best-sellers.
Pamela has also taught project management for over ten years in Toronto, Canada. In 2023, 2024, and 2025 she stands out as one of the most active speakers on Sessionize.
For more details, visit her LinkedIn profile https://www.linkedin.com/in/pamelapaterson/, or contact her at pamelatheba@gmail.com.