Competency Spotlight: Facilitation

Chapter 9 of the BABOK Guide highlights underlying competencies that "support the practice of business analysis," with facilitation being a key interaction skill for business analysts. This competency plays a pivotal role within the Elicitation and Collaboration knowledge area, encompassing activities such as conducting interviews, facilitating workshops, and orchestrating structured meetings to define and refine requirements. A critical element of effective facilitation is ensuring stakeholder engagement by managing expectations and addressing their needs comprehensively.